All shipping rates are calculated upon checkout.

Easy Returns & Exchanges

Any unused items may be returned for 30 days; with return shipping paid by the Customer.  Any items purchased that are broken upon delivery, not working, defective, or incorrect may be returned; with return shipping paid by Lab Society.  The majority of our items carry a manufacturers warranty and are covered against defects for up to one year, depending on the product.

Glassware products are shipped with extra care; however, accidents happen.  In the case of broken glassware upon delivery, please let us know within 10 days of receiving the product.   If glassware is broken post delivery, during usage, and/or due to poor storage, any standard warranty is void.

Return Guidelines

  1. 1. Please send an email to help@labsociety.com with a full description of the problem/defect, along with images or videos for proof if possible.
  2. 2. Once contacted by our staff and assigned a Return Authorization Number (RA#), you will be instructed as to where to send the damaged items.